As our valued customer, we want to ensure that you are satisfied with your purchase. With that in mind, please take note of our refund policy below:
Refund eligibility:
- We offer refunds for digital products within 7 days of purchase.
- In order to be eligible for a refund, the product must not have been downloaded or accessed like in the case of a preorder.
Requesting a refund:
- To request a refund, please contact our customer support team stating your order details and the reason for refund.
- Refunds are typically processed within 3 business days after approval.
We strive to provide excellent customer service at all times. If you have any further questions or concerns, please do not hesitate to contact us via support@shortcutmatters.com.
Thank you.